Last Updated: June 17, 2025

1. Introduction

Welcome to Lucino's Pizza ("we," "us," "our"). We are committed to protecting the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online ordering services, or otherwise interact with us. Please read this policy carefully. By using our site and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect information about you in several ways:

Personal Information: This is information that you voluntarily provide to us that can be used to identify you, such as your name, email address, phone number, and delivery address when you place an order or sign up for our communications.

Financial Information: When you make a purchase, we collect payment information, such as your credit card number and billing address. Please note that this information is processed by our secure third-party payment processor (e.g., Toast), and we do not store full credit card details on our servers.

Derivative Data: This is information our servers automatically collect when you access our website, such as your IP address, browser type, and the pages you visit. This helps us improve our website and your experience.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth and efficient experience. Specifically, we use the information we collect to:

Process your online orders, payments, and refunds.

Communicate with you about your order or any inquiries.

Improve our website, services, and operations.

Send you promotional materials or newsletters, if you have opted-in to receive them.

Prevent fraudulent transactions and enhance the security of our site.

Respond to your customer service requests.

4. Disclosure of Your Information

We do not sell your personal information. We may share information we have collected about you in certain situations:

With Service Providers: We may share your information with third-party vendors who perform services for us, such as payment processing, order fulfillment, and email delivery. These vendors are contractually obligated to protect your data.

By Law or to Protect Rights: We may disclose your information if required by law or if we believe in good faith that such action is necessary to protect and defend the rights, property, or safety of Lucino's Pizza, our guests, or the public.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Policy for Children

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

7. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us: